Legal notice

Accessibility Statement

Last updated: June 19, 2026

Sitchn is committed to ensuring that our website, sitchn.com, is accessible to all users, including individuals with disabilities. We strive to provide a positive and inclusive shopping experience for everyone, and we continuously work to improve the accessibility of our website in accordance with recognized standards and guidelines.

1. Our Commitment

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, as published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities, including users who rely on assistive technologies such as screen readers, voice recognition software, and keyboard-only navigation.

2. Accessibility Features

We have implemented or are actively working to implement the following accessibility features on our website:

Descriptive alternative text for images to support screen reader users.
Logical and consistent heading structure to facilitate navigation.
Keyboard navigability for all interactive elements, including menus, forms, and checkout.
Sufficient color contrast ratios between text and background elements.
Clear and descriptive link text throughout the website.
Resizable text that does not break the layout of the page when scaled up to 200%.
Form labels and error messages that are clearly associated with their respective input fields.

3. Known Limitations

While we strive to achieve full accessibility compliance, we acknowledge that some areas of our website may not yet fully meet WCAG 2.1 Level AA standards. We are actively working to identify and address any gaps. Our website is built on the Shopify platform, and we are dependent on Shopify and third-party app developers to address certain accessibility limitations within their components.

4. Ongoing Efforts

Accessibility is an ongoing effort at Sitchn. We regularly review and test our website for accessibility issues and prioritize remediation of any barriers we identify. We also take into account user feedback when evaluating areas for improvement. Our goal is to ensure that all customers can browse, select, and purchase products from our store without encountering unnecessary barriers.

5. Feedback and Assistance

We welcome your feedback on the accessibility of our website. If you experience any difficulty accessing any part of our website or if you have suggestions for improvement, please contact us. We are committed to responding to accessibility feedback promptly and to providing assistance or alternative means of access where needed.

If you are unable to complete a purchase or access information on our website due to an accessibility barrier, please contact us and we will be happy to assist you by alternative means, such as by email or phone.

6. Applicable Standards and Law

Our accessibility efforts are guided by the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and the requirements of the Americans with Disabilities Act (ADA). We are committed to maintaining and improving our compliance with these standards as our website evolves.